Salon Policies

Appointments & Walk-Ins

We welcome both appointments and walk-ins. However, we highly recommend booking in advance to secure your preferred time and technician.

Late Policy

If you arrive more than 10–15 minutes late, we may need to:

• Modify your service, or
• Reschedule your appointment

This helps us stay on schedule and respect all clients’ time.

Refund & Service Guarantee

We do not offer refunds on completed services. However, your satisfaction is important to us.

If you experience any issues with your service, please contact us within 14 days, and we will gladly fix it at no additional cost.

Health & Safety

Your safety is our priority.

• All tools are sanitized and disinfected according to state regulations.
• Please inform us of any allergies, injuries, or medical conditions before your service.
• We reserve the right to refuse service if any condition may pose a risk.

Children & Guests

For safety and relaxation:

• Children must be supervised at all times.
• Please limit additional guests unless they are receiving a service.

Personal Belongings

We are not responsible for lost or damaged personal items. Please keep your valuables with you at all times.

Payment Methods

We accept:

• Cash
• Credit/Debit Cards

Tips are greatly appreciated and can be given in cash or added to your card payment.

Right to Refuse Service

We reserve the right to refuse service to anyone displaying inappropriate behavior, arriving under the influence, or not respecting salon policies.

Promotions & Discounts

• Promotions (such as 20% off specials) cannot be combined with other offers unless stated otherwise.
• Discounts must be mentioned at checkout.